No egos.

We make cool stuff. We solve creative problems. And we love what we do. Especially this guy.

The perks.

From team outings to barbecuing on our deck overlooking the Hudson River, these are a few of our favorite things.

  • Your ideas count

  • Work-life balance

  • Awesome team outings

  • Dogs welcome

Let’s work together.

Administrative Assistant

New York

We are looking for a full-time Administrative Assistant to join our NYC office. The ideal candidate will be a team player with a can-do attitude, positive demeanor, and patience, as well as strong written and oral communication skills.

Your primary responsibilities will include:
– Reception work (answering and screening phone calls and mail, greeting and announcing visitors, etc.)
– Coordinating appointments, conference calls, and domestic/international travel logistics (flights, accommodation, car service)
– Scheduling and prepping conference rooms and ordering catering
– Proactively managing multiple internal office calendars
– Organizing and arranging internal and external events such as company outings, client events, and staff meetings
– Ordering, maintaining, and stocking the kitchen and office areas with office supplies, coffee, and other office items needed for daily operations
– Tracking and updating the database of clients and employees
– Assisting in the tracking of the company’s branded materials and assets for clients and employees
– Assisting the finance department in tracking expenses
– Supporting company remote branch offices
– Coordinating messenger services, mail, and shipping
– Scanning, copying, and creating excel documents, and helping to gather branded company materials
– Keeping the reception area and office storage rooms tidy and organized
– Performing tasks for special projects and assignments as needed by the company

You are/have:
– Able to work efficiently under pressure
– Punctual, regular, and consistent attendance
– Practical, use common sense, and anticipate company’s needs and conflicts while providing proactive solutions
– Flexible and open to challenges and changes
– A high level of attention to details and dedication to delivering high-quality results
– Able to work independently, manage time effectively, and prioritize tasks
– Accountable for tasks and not afraid of new work responsibilities

Qualifications:
– At least 1-2 years of previous related office experience
– Bachelor’s degree preferred
– Proficiency working with Mac and Google programs
– Proficiency working with Excel and Word
– Knowledge of social media platforms a plus

Senior Interactive Producer

NEW YORK

This Senior Producer leads interactive creative, production, and strategy jobs and is responsible for defining and managing timeline, budget, and scope.

With support from senior team members, the Producer will also be in charge of many of our client relationships and is expected to maintain and grow those relationships by understanding their business, identifying their needs, and understanding thelab’s role in filling those needs.

Excellent communication, planning, and organizational skills are at the core of what the Senior Producer does.

You are/have:
– Interactive Producer with at least five (5) years experience producing successful websites, apps, and online media campaigns from inception to completion
– Extensive experience with emails, banners, social, CRM and online video
– Able to define, plan, schedule and manage creative, production, and strategic projects
– Able to maintain and grow client relationships through excellent communication and creative thinking and problem solving
– Knowledgeable of UX/IA and design/development best practices
– Adept at writing extremely detailed and clear project documentation (SOW, Functional Specs, Test Cases, RFPS)
– Proactive at managing expectations of Production, Creative, Strategic and Account teams, as well as Client teams
– Organized with astute attention to detail
– Excellent interpersonal communication skills
– Experience managing small and medium sized cross functional teams
– Successful at delivering projects on time, to spec and within budget
– Experienced with creating budgets and tracking costs
– Experienced with Merlin, MS Project, MS Office, bug tracking software (e.g. Bugzilla, Jira…) or similar

Bonus if you have:
– Experience with video/photo shoot production for web content

Creative Producer

NEW YORK

We are looking for a highly motivated Creative Producer to join us at thelab. This client-facing role requires effective and professional communication between the client and agency team. This position has three primary roles, Account Management, Project Management, and Production.

The Account Management portion will include: maintaining status reports, scheduling and leading conference calls, presentation preparation, post-presentation follow-ups, etc. are just some of the daily, routine tasks. Project Management includes: using our project management system, creating and maintaining project schedules, OOP estimates, resource allocation, checking for quality control, tracking brand style updates across many projects, and keeping internal teams on-task to meet schedules. This producer should have knowledge for both digital and print production.

You are/have:
– High-volume, CRM experience including dynamic direct mail, email, print collateral and digital initiatives are mandatory.
– Energetic with a positive attitude towards work
– Define, plan, schedule and manage creative, production, and strategic projects
– Proactive at managing expectations of Production, Creative, Strategic and Account teams, as well as Client teams
– Strong project management and organizational skills, and an attention to detail, accuracy and follow-up
– Successful at delivering projects on time, on brief, and within budget
– Experienced with creating budgets and tracking costs
– Experienced with project management software
– Demonstrated ability to learn quickly
– Proficient computer skills

Apply Here

Junior Print Producer

NEW YORK

We are looking for a highly motivated Junior Print Producer to join our account management and print production teams. In this entry-level role, your primary responsibilities will include estimating, planning, scheduling, and invoicing jobs, as well as maintaining and growing client relationships through excellent communication, creative thinking, and problem solving. We’re looking for a candidate who can identify opportunities to enhance internal processes, workflows, and project standards. The candidate should also be able to manage several projects at once with the ability to prioritize and meet aggressive deadlines.

You are/have:
– Excellent interpersonal communication skills
– Proactive at managing expectations of internal and client stakeholders
– Experience managing and organizing assets
– Organized with astute attention to detail
– Passionate about advertising, communications, problem solving, and execution

It’s a bonus if you are:
– Easy to get along with and work with

Qualifications:
– Education/Experience: Degree in and/or relevant experience in in advertising, production, or communications preferred
– Other Skills: Experienced with Mac, MS Office, Adobe Suite and job tracking software

Junior Back-End Developer

NEW YORK

We’re hiring a Junior Back-End Developer to join our growing development group. This candidate will have an opportunity to work on a large variety of projects for some of the world’s most recognizable brands, including websites, e-commerce, mobile/tablet/web hybrid apps, and online media.

Who you are:
– Someone with 0-3 years experience building or maintaining web applications
– Experience with Python/Django or similar libraries and frameworks like Rails or Express
– Experience or interest in learning devops technologies like Gitlab CI, Docker, Kubernetes, Linux, ect.
– Great communicator who is eager to ask for requirements clarification, coding help, and code reviews.

Nice to haves (not required):
– You often prefer command line interfaces over graphical
– Experience with javascript frameworks like Angular+ngrx or React+Redux
– Interest in styling and CSS, BEM ect
– Experience and interest in best practices like git flow and test driven development.
– Experience working in open source community and contributing changes

We will be: an awesome place for you to grow, in an environment that will support you. thelab is large enough to get an amazing variety of work, but small enough to be flexible in working with smaller brands and start ups. You’ll work on a lot of different kinds of projects, and you’ll learn a lot along the way. You’ll do it with reasonable timelines, surrounded by friendly people who want to see you succeed. A successful candidate will have a passion for technology and is eager to work alongside and learn from experienced development leads.

Senior Front-End Developer

NEW YORK

We’re hiring a Mid or Senior level Front-end Developer to join our growing development group. This candidate will have an opportunity to work on a large variety of projects for some of the world’s most recognizable brands, including websites, e-commerce, mobile/tablet/web hybrid apps, and online media.

Who you are:
– Strong experience with Sass.
– Experience with React component styling and/or building reusable styling frameworks.
– Experience with Typescript as well as being comfortable with building React components.
– Able to self-identify areas of improvement for refactoring.
– Able to mentor less-experienced FE developers.
– Able to work with design team and provide insights on design implementation.
– 3+ years of relevant experience

We will be: an awesome place for you to grow, in an environment that will support you. thelab is large enough to get an amazing variety of work, but small enough to be flexible in working with smaller brands and start ups. You’ll work on a lot of different kinds of projects, and you’ll learn a lot along the way. You’ll do it with reasonable timelines, surrounded by friendly people who want to see you succeed. A successful candidate will have a passion for technology and is eager to work alongside and learn from experienced development leads.

Digital Designer

NEW YORK

We’re looking for a midlevel Digital Designer (+4 years relevant experience) to join our NYC office.

You are:
Excited about digital design, naturally! You have experience with responsive sites, understand systematic design, and delight in dynamic typography and color palettes. You’re comfortable using a grid and interested in user testing. You might find yourself saving well-designed emails. You definitely maintain a design library of smart UI. You pay attention to the little things, whether that’s the state of the NYC subway system (how much better are the ads looking these days, amiright??) or the design of the sugar packet you added to your second coffee this morning. You might even be able to convince your Creative Director to care about Snapchat. Or not. We’re looking for people with opinions here.

We’ll be:
Thrilled to have you on the team, and excited to nurture and grow your skills. We all love what we do at thelab—we pride ourselves on craftsmanship, thoughtfulness, and flexibility. We’re inherently curious. We like to solve problems. We enjoy a good BBQ (veggie burgers too, y’all). We aim for work/life balance and keep a fairly reasonable schedule. Most of all, we’ll care about you, the work you do here, and the career we’ll help you grow.

Digital Designer job requirements
The Digital Designer will report to the Creative Director and work with a team of designers, copywriters, developers, and producers on new and current business projects. We’re looking for a range of design and creative capabilities, which include:

– Digital design experience: responsive sites, email marketing, and social campaigns make up the bulk of our work. We’ll look for you to easily plug into our day-to-day projects.
– A love affair with design: we’re looking for someone who is just as obsessed as we are about beautiful typography, photography, and layout.
– Conceptual thinking: at the end of the day, we are selling products, and look for great ideas to support great design
– Presentation skills: Making something is only half the battle. You’ll be responsible for creating thoughtful decks to use, and will present your work directly to the client.
– Grace after the 10th round: Some clients are easier than others, and our job (within reason) is to plug away until we get it right. A big part of this job is being okay with client feedback and revisions.
– A grown up attitude: we don’t do drama here.

Apply Here

Mechanical Artist

NEW YORK

We are looking for a highly motivated Mechanical Artist to join our production team. In this mid-senior role, your primary responsibilities will include, but are not limited to:

– Understanding a written or verbal brief, clarifying and discussing any issues–objective or subjective
– Supporting the creative development process by developing layouts, composites and templates that are used to communicate a creative concept or specific execution
– Preparing presentation materials as required for internal or client presentations (file prep, large format output, boarding/mounting, finishing)
– Building accurate and precise magazine, newspaper, scaled outdoor, and collateral master mechanicals from a layout to supplied specifications, as well as loose, composed, and supplied proof documents
– Adhering to client-supplied or internal style guidelines
– Ensuring all mechanical and retouching proof slug data is accurate and all mechanical elements conform to the intended reproduction specifications (SWOP, SNAP or Gracol) including color space, Dmax, resolution, file type/size, and proper separation
– Ensuring the correct color breaks (palettes) are in use and that the fonts in use are licensed according to the Font Policy of thelab or client
– Performing alterations of presentation and production files as directed
– Adhering to file and server management procedures for all supplied and working files including naming conventions, storage location, version control, and archive/restore management
– Using workflow systems to successfully generate press-ready output files, routing prints, and certifiable retouching and contract/publication proofs
– Participating in all published quality control measures and sign-off procedures for output, routing, proofing, and distribution
– Distributing production files and materials electronically or via courier and provide confirmation as required
– Calibrating color managed proofing devices as required by daily, weekly and monthly maintenance cycles
– Recording accurately and in a timely manner all labor, materials, and required comments in job management/timesheet system

You are/have:
– Detail oriented, accurate, highly organized and possess the ability to track multiple projects at a time
– Ability to re-prioritize and respond to changing demands
– Demonstrated ability to learn quickly
– Proven effectiveness when working under pressure
– Appreciation for the creative process
– Skilled at working with account and creative teams.

It’s a bonus if you are:
– Positive and easy to get along with

Qualifications:
– Education/Experience: 2-5 years experience at an advertising agency in a mechanical studio environment, or similar, required

Other Skills:
– Must be familiar with and understand the print production/pre-press processes
– Superior Adobe InDesign, Photoshop and Illustrator skills required
– Superior written and verbal communication skills with internal teams
– Follow best practices

Video Editor

NEW YORK

We’re looking for a Video Editor (+3 years relevant experience) to join our team in our NYC office. We are looking for a candidate that loves what they do, is excited about joining a growing team and most importantly is a pleasure to work with.

We’ll be:
Thrilled to have you on the team, and excited to nurture and grow your skills. We all love what we do at thelab—we pride ourselves on craftsmanship, thoughtfulness, and flexibility. We’re inherently curious. We like to solve problems. We enjoy a good BBQ (veggie burgers too, y’all). We aim for work/life balance and keep a fairly reasonable schedule. Most of all, we’ll care about you, the work you do here, and the career we’ll help you grow.

Your primary responsibilities will include:
– Digitizes and organizes all footage for use in videos
– Provides creative input on initial scripts and throughout post-production
– Selects the most effective shot of a scene in terms of look, story relevance or continuity
– Edit footage according to tight scripts and storyboards or loose production guidelines
– Addresses all agency and /or client cut changes throughout the approval process
– Responsible for delivering the final product to the required specifications
– Archives all footage at the wrap of each job
– Maintains all edit equipment, trouble shoots problems, and actively facilitates repairs
– Maintain proper file structure and approach allowing for future edits / adaptations
– Owns any other duties/responsibilities assigned by supervisor
– Some long hours and travel may be required

You are/have:
– Creative skills and ability to concept incorporating current technologies and creative forms
Strong working knowledge of industry-standard multimedia production technology, including software and hardware
– Able to work under pressure and under deadlines, with strong follow through abilities
– Well-organized, detail-oriented, flexible and helpful, able to multi-task, self-starter
-Solid communication skills and ability to work cohesively as part of a team
– Proficient in digital photo and video cameras and systems
– Competence with working in shared network environments and structured file systems

Qualifications:
– 3-5 years of experience and/or training and highly skilled in digital editing systems.
– Competence in video editing systems including, but not limited to AfterEffects, FinalCut, Premiere, and related plug-ins and enhancement packages
– Working ability in Adobe Creative Suite Software
– Must demonstrate sophisticated aesthetic, technical skill, and knowledge of current media trends

Apply Here

Mid-Level Copywriter

NEW YORK

We’re looking for a copywriter with 3-5 years of experience to join us in our New York City office. In this role, you’ll be the lead writer on one of our largest accounts, and responsible for ensuring a consistent brand voice across all mediums: website, email, banner ads, social, and video. This is a mid-level position where you’ll help manage client communications, lead presentations, and mentor the Junior Copywriter on the team. Beyond this core account, you’ll also have the opportunity to work on other projects and accounts.

You’ll be/have:
-A digital copywriting background in everything from website launches to banner ads
-Comfortable jumping right in and taking ownership of a brand voice
-Strong attention to detail and project management skills, and ability to balance the priorities and needs of multiple time-sensitive projects
-A collaborative team player who’s willing to go above and beyond when necessary
-Excited to help mentor junior team members
-Excellent client-facing and presentation skills
-Proactive about working with team producers to ensure timely delivery of projects
-A strong portfolio that details your specific involvement in the projects presented
-A sleep and wellness enthusiast

We’ll be: thrilled to have you on the team. We all love what we do at thelab—we pride ourselves on craftsmanship, thoughtfulness, and flexibility. We’re inherently curious. We like to solve problems. We love a good BBQ (veggie burgers too, y’all). We aim for work/life balance and keep a fairly reasonable schedule. Most of all, we’ll care about you, the work you do here, and the career we’ll help you grow.

Apply Here

Digital Producer

NEW YORK
We are a creative production agency, which consists of developers, designers, writers, animators, inventors, technologists, producers, retouchers, artists, photographers, musicians, and new-media strategists working collaboratively on projects as varied as we are. We solve creative problems as a multi-disciplinary collective, and our unified goal is to make work for which both we and our clients can be fiercely proud. We rely on discipline, experimentation, perspective, and a good attitude as the key ingredients to a great creative product.

We will be: an awesome place for you to grow, in an environment that will support you. thelab is large enough to get an amazing variety of work, but small enough to be flexible in working with smaller brands and start-ups. We like to keep things interesting and have a few products of our own as well. You’ll work on a lot of different kinds of projects, and you’ll learn a lot along the way. You’ll do it with reasonable timelines, surrounded by friendly people who want to see you succeed. And you’ll generally finish your day with plenty of time leftover to meet your friends for a drink. Or grab one with your new team.
 
Responsibilities
– Manage both small and large-scale projects
– Ensure projects stay within timelines and budget
– Participate in client meetings, take notes and create follow up tasks as needed
– Engage with the Creative, Development, and QA teams to track their progress and ensure any blockers are addressed in a timely manner
– Communicate with Senior Producers on a daily basis on overall project health
– Attend weekly resource planning meetings
– Review deliverables to ensure project goals have been met before delivery
– Develop clear and concise weekly project reports
– Stay up to speed on multiple projects and deliverables at once
– Assist in turning client strategy and goals into project briefs

You Are:
– Interactive Producer with at least five (5) years experience producing successful websites, apps, and online media campaigns from inception to completion
– Extensive experience with emails, banners, social, CRM and online video
– Able to define, plan, schedule and manage creative, production, and strategic projects
– Able to maintain and grow client relationships through excellent communication and creative thinking and problem solving
– Knowledgeable of UX/IA and design/development best practices
– Adept at writing extremely detailed and clear project documentation (SOW, Functional Specs, Test Cases, RFPS)
– Proactive at managing expectations of Production, Creative, Strategic and Account teams, as well as Client teams
– Organized with astute attention to detail
– Excellent interpersonal communication skills
– Experience managing small and medium-sized cross-functional teams
– Successful at delivering projects on time, to spec and within budget
– Experienced with creating budgets and tracking costs
– Experienced with Merlin, MS Project, MS Office, bug tracking software (e.g. Bugzilla, Jira…) or similar
 
Bonus if you have:
– Experience with video/photo shoot production for web content

Apply Here

Mid Level Digital Producer

NEW YORK

We are a creative production agency, which consists of developers, designers, writers, animators, inventors, technologists, producers, retouchers, artists, photographers, musicians, and new-media strategists working collaboratively on projects as varied as we are. We solve creative problems as a multi-disciplinary collective, and our unified goal is to make work for which both we and our clients can be fiercely proud. We rely on discipline, experimentation, perspective, and a good attitude as the key ingredients to a great creative product.

thelab is looking for a Digital Producer to work within thelab’s production team. This individual will lead creative and production of online media and e-marketing jobs, including banners, emails, and landing pages.

The Producer will also be in charge of many of our client relationships and is expected to maintain and grow those relationships by understanding their business, identifying their needs, and understanding thelab’s role in filling those needs.

Excellent communication, planning, and organizational skills are at the core of what the Digital Producer does.

Who you are:
– Interactive Producer with at least three (3) years experience producing successful online media campaigns from inception to completion
– Able to define, plan, schedule and manage creative, production, and strategic projects
– Able to maintain and grow client relationships through excellent communication and creative thinking and problem solving
– Thorough understanding of media buys and advertising specifications
– Knowledge of various ad networks and ESPs
– Knowledgeable of UX/IA and design/development best practices
– Adept at writing extremely detailed and clear project documentation
– Ability to identify opportunities to enhance internal processes, workflows, and project standards
– Proactive at managing expectations of Production, Creative, Strategic and Account teams, as well as Client teams
– Organized with astute attention to detail
– Excellent interpersonal communication skills
– Excellent at managing small and medium-sized cross-functional teams
– Successful at delivering projects on time, to spec and within budget
– Experienced with creating budgets and tracking costs
– Experience producing videos, websites or mobile apps a plus

Apply Here

QA

NEW YORK

This candidate will have an opportunity to work on a large variety of projects for some of the world’s most recognizable brands, including websites, e-commerce, mobile/tablet apps, and online media. A successful candidate will have a passion for delivering the highest quality product possible, a Sherlock Holmes – like ability to find bugs, and the focus and discipline to see them through to resolution.

Who you are:
– Quality Assurance Analyst with 1 – 3 years experience producing successful web and mobile applications
– Experience with web and mobile sites and apps
– Understanding of web and mobile technologies
– Experience collaborating with product managers, designers, and engineers
– Experience developing test plans and defect tracking
– Experience integrating with tracking tools to file, monitor, and resolve issues
– Ability to excel in an autonomous environment
– Organized with astute attention to detail
– Excellent interpersonal communication skills
– Excel in a fast-paced environment with quick-changing needs
– Experience with Photoshop, HTML, CSS, or writing code is a plus

Apply Here

Junior Designer / Presentation Designer

NEW YORK

Thelab is seeking a Junior Designer/Presentation Designer to support our creative team. Nimble and creative, the Presentation Designer is responsible for crafting effective, dynamic, and engaging presentations that reflect thelab’s commitment to thoughtful design. This person will work in close collaboration with senior creative management. While this role will focus on presentation design to begin, we’re looking for someone who’s passionate about their craft and looking to evolve their skillset.

We’re looking for someone who is/can:
– A dedicated problem solver with a strong grasp of typography and layout
– Produce toolkits, style guides, and templates in InDesign, Google Slides, and Keynote
– Create key presentation content, including typography, layout, icons, diagrams, charts, and graphs
– Support multidisciplinary teams to develop engaging presentations and related collateral
– Maintain the integrity of global presentation templates
– Detail-oriented individual who reviews his/her work carefully and ensures all presentations are consistent, accurate, and impactful
– Able to translate complex information into easy-to-understand designs
– Frequently share design tools, presentation best practices, and creative resources to support the team’s ongoing development
– Support non-presentation design requests, as needed

You’ll have/be:
– 1-3 years of experience within a design-driven environment. Agency experience a plus.
– BA/BFA in Communications Design, Graphic Design, or equivalent professional experience
– Strong command of Adobe Creative Cloud (Illustrator, Photoshop, InDesign, Bridge)
– Expertise in Microsoft Office (PowerPoint, Word, Excel), Google Slides, and Keynote
– Web design and motion graphics experience a plus
– Strong interpersonal and communication skills
– Deadline driven and organized with an enthusiasm for collaboration
– Work well in a fast-paced environment
– Ability to uphold brand and style guidelines
– Self-starter and solutions oriented

Portfolio link required for all applications.

Apply Here

What About Me?

NEW YORK

If you’re interested in working with us, but don’t see a job listing that matches your qualifications, we still want to hear from you. Our needs are ever-changing, and even if there’s not the right role right now, we’ll keep you on file for when the perfect spot opens up. Don’t be shy—let’s start the conversation.

P.S. We heart freelancers too!