No egos.
We make cool stuff. We solve creative problems. And we love what we do. Especially this guy.
The perks.
From team outings to barbecuing on our deck overlooking the Hudson River, these are a few of our favorite things.
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Your ideas count
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Work-life balance
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Awesome team outings
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Dogs welcome
Let’s work together.
Administrative Assistant
New York
thelab is looking for a motivated, friendly, reliable Administrative Assistant to provide a full range of administrative support to senior management and employees in a demanding, fast paced agency.
You are: someone who enjoys helping others and doing what you can to make things better. You’re eager to learn and not afraid to take on new tasks — and you are great at managing multiple priorities.
We are: thelab, a creative production agency, which consists of developers, designers, writers, animators, inventors, technologists, producers, retouchers, artists, photographers, musicians, and new-media strategists working collaboratively on projects as varied as we are. We solve creative problems as a multi-disciplinary collective, and our unified goal is to make work for which both we and our clients can be fiercely proud. We rely on discipline, experimentation, perspective, and a good attitude as the key ingredients to a great creative product. We’re also a super friendly office with lots of fun, creative people, all working together on interesting projects — and we host a mean bar-b-que!
What we offer:
- friendly, creative atmosphere
- full benefits including 401k with match
- generous PTO and holidays
- great location, lots of snacks and daily breakfast
What you’ll do as our Administrative Assistant:
- Reception work – answering and screening phone calls and mail, greeting and announcing visitors
- Coordinate appointments and conference calls, schedule and prep conference rooms, order catering.
- Coordinate domestic and international travel logistics (flights, accommodation, car service)
- Proactively manage multiple internal office calendars
- Help organize and arrange internal and external events such as company outings, client events and staff meetings
- Order, maintain and stock kitchen and office area with office supplies, coffee and other office items needed for daily operations of the office
- Track and update data base of clients and employees
- Assist tracking company’s branded material and assets for clients and employees
- Assist the finance department tracking expenses
- Support company remote branch offices
- Coordinate messenger service, mail and shipping
- Scan, copy, create excel documents and help gather branded company material
- Keep reception area and office storage rooms tidy and organized
- Perform tasks for special projects and assignments as needed by the company
What you bring to the table:
- At least 3 years of previous related office experience
- Ability to work efficiently under pressure
- Punctual, regular and consistent attendance
- Practical, use common sense, and anticipate company’s needs and conflicts and provide proactive solutions
- Strong oral and written communication skills
- Flexible learning new tasks, willing and open to challenges and changes
- High level attention to details and delivering high quality results
- Ability to work independently, manage time effectively and prioritize tasks
- Team player with a can-do attitude, positive demeanor and patient
- Accountable for tasks and not afraid of new work responsibilities
- Proficiency working with Mac and Google programs
- Proficiency working with Excel and Word
- Knowledge of social media platforms a plus
- Bachelors degree preferred
Digital Producer
NEW YORK
We are a creative production agency, which consists of developers, designers, writers, animators, inventors, technologists, producers, retouchers, artists, photographers, musicians, and new-media strategists working collaboratively on projects as varied as we are. We solve creative problems as a multi-disciplinary collective, and our unified goal is to make work for which both we and our clients can be fiercely proud. We rely on discipline, experimentation, perspective, and a good attitude as the key ingredients to a great creative product.
We will be: an awesome place for you to grow, in an environment that will support you. thelab is large enough to get an amazing variety of work, but small enough to be flexible in working with smaller brands and start-ups. We like to keep things interesting and have a few products of our own as well. You’ll work on a lot of different kinds of projects, and you’ll learn a lot along the way. You’ll do it with reasonable timelines, surrounded by friendly people who want to see you succeed. And you’ll generally finish your day with plenty of time leftover to meet your friends for a drink. Or grab one with your new team.
Responsibilities
● Manage both small and large-scale interactive projects for web and mobile.
● Ensure projects stay within timelines and budget
● Participate in client meetings, take notes and create follow up tasks as needed
● Engage with the Creative, Development, and QA teams to track their progress and ensure any blockers are addressed in a timely manner
● Communicate with Senior Producers on a daily basis on overall project health
● Attend weekly resource planning meetings
● Review deliverables to ensure project goals have been met before delivery
● Develop clear and concise weekly project reports
● Stay up to speed on multiple projects and deliverables at once
● Assist in turning client strategy and goals into project briefs
You Are
● Interactive Producer with at least five (5) years experience producing successful websites, apps, and online media campaigns from inception to completion
● Extensive experience with emails, banners, social, CRM and online video
● Able to define, plan, schedule and manage creative, production, and strategic projects
● Able to maintain and grow client relationships through excellent communication and creative thinking and problem solving
● Knowledgeable of UX/IA and design/development best practices
● Experience managing in house development teams, including complex business and backend logic.
● Adept at writing extremely detailed and clear project documentation (SOW, Functional Specs, Test Cases, RFPS)
● Proactive at managing expectations of Production, Creative, Strategic and Account teams, as well as Client teams
● Organized with astute attention to detail
● Excellent interpersonal communication skills
● Experience managing small and medium-sized cross-functional teams
● Successful at delivering projects on time, to spec and within budget
● Experienced with creating budgets and tracking costs
● Experienced with Merlin, MS Project, MS Office, bug tracking software (e.g. Bugzilla, Jira…) or similar
Digital Copywriter
NEW YORK
We’re looking for a copywriter with at least 3 years of experience to join us in our New York City office. In this role, you’ll work across a variety of accounts and mediums, including website, email, banner ads, social, and video. This is a mid-level position where you’ll work directly with clients, lead presentations, own deck copy, help with new business work, contribute to conceptual brainstorms, and more.
You’ll be/have:
- A digital copywriting background in everything from website launches to banner ads
- A strong understanding of the nuances of brand voice and the ability to shift between brands easily
- Strong attention to detail and project management skills, and ability to balance the priorities and needs of multiple time-sensitive projects
- A collaborative team player who’s willing to go above and beyond when necessary
- Excited to help mentor junior team members
- Excellent client-facing and presentation skills
- Proactive about working with team producers to ensure timely delivery of projects
- A strong portfolio that details your specific involvement in the projects presented
- Passionate about clarity and dynamic understanding of grammar (e.g. know the rules before you break ‘em)
- Strong conceptual thinker who cares as much about the tactical execution and individual words as the big idea
- You take personal pride in a job well done and strive for excellence in everything you do
We’ll be: thrilled to have you on the team. We all love what we do at thelab—we pride ourselves on craftsmanship, thoughtfulness, and flexibility. We’re inherently curious. We like to solve problems. We love a good BBQ (veggie burgers too, y’all). We aim for work/life balance and keep a fairly reasonable schedule. Most of all, we’ll care about you, the work you do here, and the career we’ll help you grow.
Studio Production Designer
New York
We are a creative production agency, which consists of developers, designers, writers, animators, inventors, technologists, producers, retouchers, artists, photographers, musicians, and new-media strategists working collaboratively on projects as varied as we are. We solve creative problems as a multi-disciplinary collective, and our unified goal is to make work for which both we and our clients can be fiercely proud. We rely on discipline, experimentation, perspective, and a good attitude as the key ingredients to a great creative product.
We’re looking for a Production Designer for a large retail brand. The applicant will need experience working in Print, OOH, Digital, POS, and packaging formats. They will work on-site with a small team to create effective print and web marketing content such as:
Innovative packaging for point-of-sale displays, social media content, concept and key visuals for new marketing campaigns, internal event invitations and signage, and dynamic web banners. The Designer should ensure all output is to extremely high standards, working with Design & Creatives where applicable.
5-7 years agency experience across integrated campaigns (experience within liquor industry a
plus)
Must be familiar with and understand the print production/pre-press processes
Must be familiar with and understand Digital display & DOOH processes
Adobe InDesign, Photoshop, Illustrator and Powerpoint
Adobe Premiere, After effects, Esko and 3d skills a plus
Good understanding of typography and layout
Superior written and verbal communication skills with internal teams
Ability to re-prioritize and respond to changing demands
Demonstrated ability to learn quickly
Proven effectiveness when working under pressure
Appreciation for the creative process
Adhere to client-supplied or internal style guidelines
Skilled at working with design and creative teams
Fullstack Developer
NEW YORK
We are looking for an onsite, fullstack developer with 3-5 years of experience. The ideal candidate would have experience/interest with backend codebases (like Python/Django) and Typescript/Javascript. We are looking for someone who is eager to learn and is able to work with more experienced developers while providing fresh ideas to the team.
About thelab
We’re an agency of makers with deep expertise in solving creative, production, and
technology challenges. Our focus is on making better work to help brands work better, and our production roots ensure that every great idea gets delivered right. From branding & design, photoshoots and video production, e-commerce builds or anything in between, thelab mixes inspiration and hard work to produce results that mean business. Oh, and we host a mean barbecue too.
technology challenges. Our focus is on making better work to help brands work better, and our production roots ensure that every great idea gets delivered right. From branding & design, photoshoots and video production, e-commerce builds or anything in between, thelab mixes inspiration and hard work to produce results that mean business. Oh, and we host a mean barbecue too.
We will be
An awesome place for you to grow and learn. We stay open-minded about ideas and make sure our technology is always up-to-date, because we believe the best work gets made when we evolve our skills together. thelab is large enough to get an amazing variety of work, but small enough to stay flexible and work with smaller brands and startups too—we even have a few products of our own. You’ll work on a lot of different kinds of projects, and you’ll do it with reasonable timelines, surrounded by an inclusive community who wants to see you succeed (no brogrammers, please!). And you’ll generally finish your day with plenty of time left over to meet your friends for a drink—or grab one with your new team.
What our interview process looks like:
- We’ll schedule an initial phone interview so we can get to know you, answer any questions you may have, and see if we might be a good fit for you and vice versa.
- At the onsite interview, we’re looking to understand your thinking process—not your knowledge of algorithms. That’s why we won’t be asking you to do whiteboard problems, but instead, we’ll ask you to explain your high-level approach to various problems and discuss the advantages/disadvantages of the technologies you know.
You are/can
- A team player who thrives in a collaborative environment—no lone wolf mentalities!
- Work together with a team to architect new projects
- Eager to help your teammates and pitch in to get the job done
- Be an effective code reviewer and pair programmer
- Not afraid to fail and always looking to learn from those failures
- Experienced with popular backend scripting languages like Python or Ruby and frameworks like Django or Rails
- Experienced with frontend languages including HTML, CSS, and Javascript, as well as frameworks and libraries like React, Angular, and Redux
- Able to understand different approaches and comfortable using older tech when it’s a better fit
- Contribute to existing and new applications and microservices.
- Deploy and manage web services and infrastructure (DevOps) using Docker, AWS, Terraform, and Ansible
Sr. Backend Developer
NEW YORK
We are looking for an experienced onsite developer to work with our client’s e-commerce business. The ideal candidate would have experience with large backend codebases (like Python/Django) and some experience or interest in Typescript and Node.js. We are looking for someone who is self-motivated and is able to work with the product team early on in a project, plan and identify requirements, see a project through to completion, and mentor junior members of the team along the way.
About thelab
We’re an agency of makers with deep expertise in solving creative, production, and
technology challenges. Our focus is on making better work to help brands work better, and our production roots ensure that every great idea gets delivered right. From branding & design, photoshoots and video production, e-commerce builds or anything in between, thelab mixes inspiration and hard work to produce results that mean business. Oh, and we host a mean barbecue too.
technology challenges. Our focus is on making better work to help brands work better, and our production roots ensure that every great idea gets delivered right. From branding & design, photoshoots and video production, e-commerce builds or anything in between, thelab mixes inspiration and hard work to produce results that mean business. Oh, and we host a mean barbecue too.
We will be
An awesome place for you to grow and learn. We stay open-minded about ideas and make sure our technology is always up-to-date, because we believe the best work gets made when we evolve our skills together. thelab is large enough to get an amazing variety of work, but small enough to stay flexible and work with smaller brands and startups too—we even have a few products of our own. You’ll work on a lot of different kinds of projects, and you’ll do it with reasonable timelines, surrounded by an inclusive community who wants to see you succeed (no brogrammers, please!). And you’ll generally finish your day with plenty of time left over to meet your friends for a drink—or grab one with your new team.
What our interview process looks like:
- We’ll schedule an initial phone interview so we can get to know you, answer any questions you may have, and see if we might be a good fit for you and vice versa.
- From there, we’d want to bring you in for an onsite interview and would email you details about a general architectural problem beforehand.
- At the onsite interview, we’re looking to understand your thinking process—not your knowledge of algorithms. That’s why we won’t be asking you to do whiteboard problems, but instead, we’ll ask you to explain your high-level approach to the architectural problem we shared, articulating it to both an experienced and junior dev.
You are/can
- A team player who thrives in a collaborative environment—no lone wolf mentalities!
- Eager to help your coworkers and pitch in to get the job done
- Not afraid to fail and always looking to learn from those failures
- Able to understand different approaches and comfortable using older tech when it’s a better fit
- Develop server-side functionality in Python and Node.js
- Be a technical lead on projects, including digesting and documenting project requirements, breaking development tasks into smaller pieces, and delegating work to less experienced developers
- Work together with other Sr. engineers to architect new projects
- Deploy and manage web services using Docker, AWS, Terraform, and Ansible
- Manage multiple projects and deliverables occurring concurrently during a sprint
- Implementation of backend functionality on Django e-commerce websites as well as a few microservices in Django, Flask, and Express
- Mentoring less experienced developers through code review and pair-programming
- Deploying and managing web services and infrastructure (DevOps) via infrastructure-as-code tooling
Sr. Frontend Developer
NEW YORK
We are looking for an experienced developer to work with our client’s e-commerce business. The ideal candidate would have experience with large codebases of Sass/CSS and Typescript/Javascript. We are looking for someone who is self-motivated and is able to work with the product team early on in a project, plan and identify requirements, see a project through to completion, and mentor junior members of the team along the way.
About thelab
We’re an agency of makers with deep expertise in solving creative, production, and
technology challenges. Our focus is on making better work to help brands work better, and our production roots ensure that every great idea gets delivered right. From branding & design, photoshoots and video production, e-commerce builds or anything in between, thelab mixes inspiration and hard work to produce results that mean business. Oh, and we host a mean barbecue too.
technology challenges. Our focus is on making better work to help brands work better, and our production roots ensure that every great idea gets delivered right. From branding & design, photoshoots and video production, e-commerce builds or anything in between, thelab mixes inspiration and hard work to produce results that mean business. Oh, and we host a mean barbecue too.
We will be
An awesome place for you to grow and learn. We stay open-minded about ideas and make sure our technology is always up-to-date, because we believe the best work gets made when we evolve our skills together. thelab is large enough to get an amazing variety of work, but small enough to stay flexible and work with smaller brands and startups too—we even have a few products of our own. You’ll work on a lot of different kinds of projects, and you’ll do it with reasonable timelines, surrounded by an inclusive community who wants to see you succeed (no brogrammers, please!). And you’ll generally finish your day with plenty of time left over to meet your friends for a drink—or grab one with your new team.
You are/can
- A team player who thrives in a collaborative environment—no lone wolf mentalities!
- Eager to help your coworkers and pitch in to get the job done
- Not afraid to fail and always looking to learn from those failures
- Able to understand different approaches and comfortable using older tech when it’s a better fit
- Develop client-side functionality in Typescript and React.
- Be a technical lead on front end focused projects, including digesting and documenting project requirements, breaking development tasks into smaller pieces, and delegating work to less experienced developers
- Work together with other Sr. front end engineers to architect Javascript and Sass based solutions
- Manage multiple projects and deliverables occurring concurrently during a sprint
- Mentor less experienced developers through code review and pair-programming
Mid-Level Project Manager – E-commerce
NEW YORK
thelab is looking for a Mid-Level Project Manager to join our team and help execute work centered around creative and technical development of a large e-commerce platform.
We are looking for someone who will work between our clients and our internal development group to plan, scope, and write requirements for the ongoing development of e-commerce websites. The ideal candidate would have experience working directly with developers in an agile environment and with product owners to create technical requirements from business needs. The person who fills this role will be the main day-to-day contact with clients.
The Technical Producer will work under a Senior Producer and will be responsible for ensuring requirements for upcoming work are properly defined, that current work is unblocked, and that completed work meets the clients’ needs.
About thelab
We are a creative production agency consisting of developers, designers, writers, animators, inventors, technologists, producers, retouchers, artists, photographers, musicians, and new-media strategists, working collaboratively on projects as varied as we are. We solve creative problems as a multidisciplinary collective, and our unified goal is to produce work that both we and our clients can be fiercely proud. We rely on discipline, experimentation, perspective, and a good attitude as the key ingredients to a great creative product.
We will be
An awesome place for you to grow, in an environment that will support you. thelab is large enough to get an amazing variety of work, but small enough to be flexible in working with smaller brands and start-ups. We like to keep things interesting and have a few products of our own as well. You’ll work on a lot of different kinds of projects, and you’ll learn a lot along the way. You’ll do it with reasonable timelines, surrounded by friendly people who want to see you succeed. And you’ll generally finish your day with plenty of time left over to meet your friends for a drink – or grab one with your new team.
Responsibilities
– Engage with the Creative, Development, and QA teams, to track their progress and ensure any blockers are addressed in a timely manner
– Review deliverables, to ensure project goals have been met before delivery
– Turn client strategy and goals into project briefs and requirements
– Ensure projects stay within timelines and budget
– Develop clear and concise weekly project reports
– Participate in client meetings, take notes, and create follow-up tasks, as needed
– Stay up to speed on multiple projects and deliverables
You are
– A Project Managerr with at least three (3) years experience managing software development using an Agile methodology
– Able to understand complex application architecture to the extent needed to troubleshoot if necessary
– Adept at writing extremely detailed and clear project documentation
– Experienced with managing small- and medium-size cross-functional teams
– Experienced with Project Management software, such as Redmine or Jira
– Proactive at managing expectations of Production, Creative, Strategic, Account, and Client teams
– Organized, with an astute attention to detail
– Experienced with creating budgets and tracking costs
– Successful at delivering projects on time, to spec, and within budget
What About Me?
NEW YORK
If you’re interested in working with us, but don’t see a job listing that matches your qualifications, we still want to hear from you. Our needs are ever-changing, and even if there’s not the right role right now, we’ll keep you on file for when the perfect spot opens up. Don’t be shy—let’s start the conversation.
P.S. We heart freelancers too!
