No egos.

New York, NY

APPLY HERE! 

New York, NY

Does the sight of Cinderella Castle give you butterflies? Have you ever debated whether Space Mountain or Splash Mountain is better? Did you break down at the end of Toy Story? Are Mickey ice cream bars one of your favorite foods? 

thelab is looking for someone like you. 

We are searching for the perfect Designer / AD to work on the most magical entertainment/hospitality brand in the world.

As a hybrid Designer / AD for this iconic brand, you’ll get exposure to all aspects of design and art direction – and you’ll use pixie dust and plenty of imagination to make it all happen. There’s a great team of art directors and copywriters dreaming up fully integrated 360° campaigns – an exciting group to be a part of! One day you might be working on a video, photo shoot, or a branding project – the next day you might be leading a multimedia campaign, printed tactics, out-of-home piece, and more. Whatever the ask, you’ll have plenty of opportunities to have your creative voice heard, all while collaborating with a team of experts who love the brand – and make magical work together. So if you’re organized, resilient, positive, and excited to find a new creative home in an ego-free environment, make sure to reach out!

Must-haves:

• BFA in Design or comparable. 5+ years experience in an agency/studio setting
• An online portfolio that shows off the very best of your thinking
• Branding and motion/animation background is a huge plus
• Great eye for typography
• Have a strong balance of branding, layout, and illustration design skills
• Experience with social platforms, with a finger on the pulse of trends 
• Strong collaboration skills 
• Ability to thrive in a relaxed but fast-paced environment, while juggling/leading multiple projects
• Well-versed and comfortable in a variety of presentation settings
• A full understanding of responsive digital development constraints and possibilities
• Fluency in Adobe Creative Suite – InDesign, Photoshop, Illustrator, etc.
• Dabble in After Effects, Premier, or have an eye for motion graphics in general is a major plus
• A positive, problem-solving attitude – be a good person who plays well with others
• Experience with CRM programs a plus
• Experience with hospitality and branding a plus
• A self-starter who takes initiative
• Ability to package up digital assets for delivery

We’ll be:

Thrilled to have you on the team and excited to nurture and grow your skills. We all love what we do at thelab – we pride ourselves on craftsmanship, thoughtfulness, and flexibility. We’re inherently curious. We like to solve problems. We enjoy a good BBQ (veggie burgers too, y’all). We aim for work/life balance and keep a fairly reasonable schedule. Most of all, we’ll care about you, the work you do here, and the career we’ll help you grow.

A little bit more about what you’ll get working with us: 

• Great pay and benefits, including full medical, dental and vision, as well as 401(k) with match
• Generous PTO 
• Fun employee events, including monthly game nights, outdoor BBQs, and more 
• An awesome work setup, with helpful coworkers, lots of snacks, daily breakfast, and the occasional friendly pup

About us:

We are an agency of makers with deep expertise in solving creative, production, and technology challenges. Our focus is on making better work, to help brands work better. We partner directly with clients to think big, build from scratch, and design for reality. From branding and design to e-commerce builds or anything in between, thelab mixes inspiration and hard work to produce results that mean business. 

New York, NY

• Understand client goals and develop unique visual designs and concepts that exceed client expectations
• Lead and execute creative for a variety of deliverable types in digital and print, including one-sheeters, presentation decks, posters, booklets, infographics, digital banners, social posts, landing pages and more.
• Conceptualize visuals based on requirements
• Prepare comps and present ideas to project stakeholders
• Work closely with members of the team to produce final deliverables
• Review designs for errors before publishing/printing
• Follow style guide and brand guidelines and ensure final product is a good representation of the client’s brand
• Test graphics across various media
• Foster positive working relationships
• Develop and manage a library of collateral, presentations, and other materials.
• Contribute in projects, adding creative and strategic insight to elevate the ask
• Assist with product and site testing to assure quality standards are being met

• 5+ years of design experience
• Expert level knowledge of design software and technologies, specifically Photoshop, Illustrator, InDesign, and Sketch
• Thorough knowledge and understanding of design layout and principles
• Knowledgeable across a variety of digital tactics including CRM, social, web banners
• Knowledge of print best practices based on experience working in a production studio
• Ability to communicate effectively with clients and teammates to accurately convey your desired message
• Ability to look at your work from the point of view of the client and their target audience, to determine how both groups will perceive the brand message
• Ability to create designs that are artistically interesting and appealing to clients
• Flexibility and creativity to think of new approaches to communicate ideas to customers and target audience
• Ability to articulate and champion design decisions to client
• Delegate work when needed and review
• Detail-oriented, highly organized with excellent time management skills
• Ability to absorb and apply feedback from peers
• BA/BS degree or equivalent

APPLY HERE!

New York, NY

• Graphic design background with strong technical skills, design aesthetic, and awareness of current media trends.
• 1-2 years of agency or design studio experience.
• Love of all things visual: typography, layout, composition, motion.
• Equally skilled in design and animation.
• Strong sense of timing, pacing and movement in all animations.
• Can understand & translate a variety of brand identities into high-quality design and motion graphics.
• Proficiency in Adobe After Effects, Premiere, Photoshop, Illustrator and Media Encoder.
• Beginner knowledge of C4D a plus.
• Working knowledge of Sketch.
• Capable of some light editing.
• Strong technical knowledge of AE plugins and able to use scripts.
• Comfort working with 6K/8K video is a plus.
• Basic knowledge of working with audio files.
• Strong communication and collaboration skills.

• The Designer Animator will report to the Lead Designer Animator and work with our creative team made up of designers, copywriters, developers, and producers.
• Assist in design, creation and/or edit of still and motion graphics.
• Animated social campaigns, OLV’s, broadcast commercials, email campaigns, and digital billboards make up the bulk of our work. We’ll look for you to easily plug into our day-to-day projects.
• Able to take a project from start to finish- from initial research, key frames, mood boards, storyboarding, and animatics, to final animation or edit, and delivery of assets.
• Well-organized, detail-oriented, flexible and helpful, able to multitask, self-starter.
• Able to export assets to specs provided by the client: digital, social, broadcast.
• Maintain proper file structure and approach allowing for future animation/adaptations/edits.
• Able to work under pressure and under deadlines, with strong follow-through abilities.

APPLY HERE

New York, NY

• 5+ years experience working in web analytics
• 3+ years experience working with tag management solutions (Google Tag Manager, Tealium, etc.)
• Ability to configure dashboards and reports in an automated fashion (Tableau, Google Data Studio)
• Ability to understand and analyze the data
• Ability to configure and analyze conversion funnels (HotJar, Clicktale for example)
• Experience running A/B and multivariate testing (Google Optimize, Optimizely)
• Experience analyzing clickstream data
• Ability to Identify opportunities for improvement in the design, layout and navigation of client projects
• Ability to excel in an autonomous environment
• Organized with astute attention to detail
• Excellent interpersonal communication skills
• Excel in a fast-paced environment with quick-changing needs

• Ability to code custom JavaScript to enhance out of the box tag management and analytics solutions
• Ability to design and configure a tracking program for advertising campaigns, including emails, banners, and social advertising
• Knowledge of onsite SEO best practices
• E-commerce implementation knowledge and set-up experience for tracking
• Experience working with media partners or 3rd party vendors for integration

1. We’ll schedule an initial brief, general phone interview so we can get to know you, answer any questions you may have, and see if we might be a good fit for you and vice versa.
2. From there, we’d want to bring you in for an onsite interview with the core hiring team
3. At the onsite interview, we’re looking to understand not just your work history but your thinking process.
4. There will then be a final interview with our leadership team

NEW YORK

We’re looking for a Mid Level Digital Designer (4+ years relevant experience) to join our amazing team at our NYC Hudson Yards office!

What you’ll do:

The Digital Designer will report to the Creative Director and work with a team of designers, copywriters, developers, and producers on new and current projects. We’re looking for a range of design and creative capabilities, which include:

• Digital design experience: Responsive sites, email marketing, banners, and social campaigns make up the bulk of our work. We’ll look for you to easily plug into our day-to-day projects.
• A love affair with design: We’re looking for someone who is just as obsessed as we are about beautiful typography, photography, and layout.
• Motion design knowledge: We don’t need an After Effects powerhouse, but we would like someone who can think through and execute on motion design to enhance everything from landing pages to client social feeds.
• Conceptual thinking: All ideas welcome. If you can make it, we’ll pitch it.
• Presentation skills: Making something is only half the battle. You’ll be responsible for creating thoughtful decks and will present your work directly to the client.
• Grace after the 10th round: Some clients are easier than others. A big part of this job is being okay with client feedback and revisions.
• A grown-up attitude: we don’t do drama here ☺
• Extra credit: Experience with photo and video shoot production.

You are:

Excited about digital design, naturally! You have experience with responsive sites, follow the latest and greatest in motion graphics, and delight in dynamic typography and color palettes. A well-designed email makes your heart flutter, and your Instagram saved folder is full of great social ads. You’re a self-starter and team player who understands how to manage up. And you keep your photoshop files well organized, because it’s The Right Thing To Do. You might even be able to convince your Creative Director that CG influencers are the future of social. Or not. We’re looking for people with opinions here.

We’ll be:

Thrilled to have you on the team, and excited to nurture and grow your skills. We all love what we do at thelab—we pride ourselves on craftsmanship, thoughtfulness, and flexibility. We’re inherently curious. We like to solve problems. We enjoy a good BBQ (veggie burgers too, y’all). We aim for work/life balance and keep a fairly reasonable schedule. Most of all, we’ll care about you, the work you do here, and the career we’ll help you grow.

A little bit more about what you’ll get working with us: 

• great pay and benefits, including full medical, dental and vision, as well as 401k with match
• generous PTO
• fun employee events, including monthly game nights, outdoor BBQs and more
• an awesome work set up, with helpful co-workers, lots of snacks, daily breakfast and the occasional friendly pup

About us:

We are an agency of makers with deep expertise in solving creative, production, and technology challenges. Our focus is on making better work, to help brands work better. We partner directly with clients to think big, build from scratch, and design for reality. From branding & design to ecommerce builds or anything in between, thelab mixes inspiration and hard work to produce results that mean business.

APPLY HERE

NEW YORK

• Digital design experience: Banners, email marketing, and social campaigns make up the bulk of our work along with the occasional responsive website or landing page. We’ll look for you to easily plug into our day-to-day projects.
• A love affair with design: We’re looking for someone who is just as obsessed as we are about beautiful typography, photography, and layout.
• An understanding of motion design. We don’t necessarily need you to animate, but we would like someone who can think through animation that enhances everything from landing pages to client social feeds.
• Conceptual thinking: All ideas welcome. If you can make it, we’ll pitch it.
• Grace after the 10th round: Some clients are easier than others. A big part of this job is being okay with client feedback and revisions.
• A grown-up attitude: we don’t do drama here ☺
• Extra credit: Experience with photo and video shoot production.

• great pay and benefits, including full medical, dental and vision, as well as 401k with match
• generous PTO
• fun employee events, including monthly game nights, outdoor BBQs and more
• an awesome work set up, with helpful co-workers, lots of snacks, daily breakfast and the occasional friendly pup

APPLY HERE

New York, NY

• You and three peers will start this hands-on entry-level development program at the same time.
• A 3-year commitment is required.
• During your first year, you’ll spend three months on a large client or department of our agency before rotating to a new assignment.
• At the end of each period, there will be formal reviews and feedback sessions with the project sponsors.
• At the end of each period, you’ll present your learnings with your peers and the program leads.
• After year one, you’ll be assigned to a single department or account, based on what you’ve shown a propensity toward and the company’s needs.

• An interest in advertising, project management, developing client relationships, and all things digital
• Organized with excellent attention to detail
• Strong communication skills, including written, verbal, and an empathetic disposition
• A team player who is also willing to go above and beyond when necessary
• Excited by new challenges and opportunities to learn
• Interested in learning and mastering new software
• Take ownership of your work and always strive to improve
• A self starter who isn’t afraid to research a problem yourself and ask questions
• A recent college grad or someone who is looking for a career change
• Ego free
• Cover letter explaining your interest in the role. We want to understand who you are and why your personality will be a good fit for the company.

New York

• Project Manager/Producer with at least three (3) years experience producing successful online media campaigns from inception to completion
• Able to define, plan, schedule and manage creative, production, and strategic projects
• Able to maintain and grow client relationships through excellent communication and creative thinking and problem solving
• Thorough understanding of media buys and advertising specifications
• Knowledge of various ad networks and ESPs
• Knowledgeable of UX/IA and design/development best practices
• Adept at writing extremely detailed and clear project documentation
• Ability to identify opportunities to enhance internal processes, workflows, and project standards
• Proactive at managing expectations of Production, Creative, Strategic and Account teams, as well as Client teams
• Organized with astute attention to detail
• Excellent interpersonal communication skills
• Excellent at managing small and medium-sized cross-functional teams
• Successful at delivering projects on time, to spec and within budget
• Experienced with creating budgets and tracking costs
• Experience producing videos, websites or mobile apps a plus

• great pay and benefits, including full medical, dental and vision, as well as 401k with match
• generous PTO
• fun employee events, including monthly game nights, outdoor BBQs and more
• professional development and training opportunities
• an awesome work set up, wit `h helpful co-workers, lots of snacks, daily breakfast and the occasional friendly pup

New York

We’re looking for a Product Designer (5+ years relevant experience) to join our amazing team! 

What you’ll do: 

In this role, you’ll help drive designs for large scale web and mobile platforms from conceptual development through final implementation.  Along the way, the Product Designer works collaboratively with a team of designers and developers, seeking innovative and intuitive approaches to interaction design.  

A strong portfolio of successful UX/UI designs and other technical projects is essential.

What you’ve done:

• Developed a highly efficient, iterative design process with light documentation to support your vision and create eye-catching visual design
• Take responsibility for the user interface: identify problems, propose solutions, recommend implementations, and execute UI solutions to improve the user experience
• Capable of crafting user interface elements, such as icons, controls, and data visualization
• Worked with designers to create cohesive, intuitive user experiences (validate designs in both low-fidelity and hi-fidelity prototypes)
• Experience in designing for both web and mobile
• Expert at typesetting and typographic design skills
• Developed exceptional detail orientation while effectively managed your time and deadlines
• Maintained grace after the 10th round.  Some clients are easier than others. A big part of this job is being okay with client feedback and revisions
• Become an expert in Sketch, Figma, photoshop and invision
• Continually updated your knowledge and skills 
• Developed and promoted a grown-up attitude: we don’t do drama here ☺ 

Who you are: 

Passionate about all things UX and UI, naturally! A well designed interactive experience makes your heart flutter. You love working collaboratively, owning and shaping the creation of your concepts. And you are a natural communicator whom colleagues genuinely enjoy working with.  

We’ll be: 

Thrilled to have you on the team, and excited to nurture and grow your skills. We all love what we do at thelab—we pride ourselves on craftsmanship, thoughtfulness, and flexibility. We’re inherently curious. We like to solve problems. We enjoy a good BBQ (veggie burgers too, y’all). We aim for work/life balance and keep a fairly reasonable schedule. Most of all, we’ll care about you, the work you do here, and the career we’ll help you grow. 

A little bit more about what you’ll get working with us: 

• great pay and benefits, including full medical, dental and vision, as well as 401k with match
• generous PTO and paid volunteer days
• fun employee events, including monthly game nights, outdoor BBQs and more
• an awesome work set up, with helpful co-workers, lots of snacks, daily breakfast and the occasional friendly pup

About us: 

We are an agency of makers with deep expertise in solving creative, production, and technology challenges. Our focus is on making better work, to help brands work better. We partner directly with clients to think big, build from scratch, and design for reality. From branding & design to ecommerce builds or anything in between, thelab mixes inspiration and hard work to produce results that mean business.

APPLY HERE

New York

We’re looking for a Senior Digital Producer/Project Manager to join our amazing team! 

What you’ll do:

Our Senior Digital Producer/Project Managers are amazing people who drive large scale website projects from conception and design to development and implementation. They are the CEOs of their projects – they communicate effectively to plan and prioritize deliverables and resources. Senior project managers consistently manage client expectations, schedules, budgets, assets, and scopes — organization and attention to detail are essential. More than anything, our Senior PMs love working in a fast paced environment, interacting with clients, and driving results. 

Your day to day: 

• Build and lead e-commerce website projects of medium-high complexity
• React positively to changing demands and deadlines
• Participate in client meetings, take notes, and create follow up tasks, as needed
• Communicate clearly and succinctly, both verbally and by writing weekly project reports
• Ensure alignment and support of the ‘big picture’ for the customer & multiple channels
• Juggle multiple priorities with your superior organization and time management skills
• Be client facing and enjoy managing client relationships

What you’ve done: 

• Managed e-commerce platform technology website builds, including scope and requirement definition
• Worked in a client facing role, where you successfully translated client objectives into project goals for the UX, design and dev teams
• Managed schedules, budgets, assets, and overall project organization to ensure requirements and project deliverables dates were clearly communicated, understood, and executed upon
• Actively monitored project risks and scope creep to foresee/identify potential problems and proactively identify solutions to address them in advance
• Consistently managed client expectations, ensured delivery of the highest quality service, and solicited and act edon client feedback

What you bring: 

• 3+ years related experience in an in house role, within consulting or within a digital marketing or integrated agency
• 2+ years leading the development of large-scale websites and a strong understanding of web development technologies, third-party applications and platforms, and social media (e-commerce site builds experience is strongly preferred)
• Excellent presentation and communication skills
• An ability to enjoy and easily work with everyone from clients to product managers to tech developers to creatives to QA folks
• A familiarity with ticket/task management,, bug tracking, wiki, and other related project management and common communications tools
• Ability to communicate fearlessly

We’ll be:

Thrilled to have you on the team, and excited to nurture and grow your skills. We all love what we do at thelab—we pride ourselves on craftsmanship, thoughtfulness, and flexibility. We’re inherently curious. We like to solve problems. We enjoy a good BBQ (veggie burgers too, y’all). We aim for work/life balance and keep a fairly reasonable schedule. Most of all, we’ll care about you, the work you do here, and the career we’ll help you grow

A little bit more about what you’ll get working with us: 

• great pay and benefits, including full medical, dental and vision, as well as 401k with match
• generous PTO 
• fun employee events, including monthly game nights, outdoor BBQs and more 
• an awesome work set up, with helpful co-workers, lots of snacks, daily breakfast and the occasional friendly pup

About us: 

We are an agency of makers with deep expertise in solving creative, production, and technology challenges. Our focus is on making better work, to help brands work better. We partner directly with clients to think big, build from scratch, and design for reality. From branding & design to e-commerce builds or anything in between, thelab mixes inspiration and hard work to produce results that mean business. 

APPLY HERE!

New York

We are looking for an experienced front-end developer to work with our client’s e-commerce business. The ideal candidate would have experience working closely with designers and large frontend codebases (like Angular). We are looking for someone who is self-motivated and is able to work with a team early on in a project, plan and identify requirements, see a project through to completion, and mentor junior members of the team along the way.

We will be:

An awesome place for you to grow and learn. We stay open-minded about ideas and make sure our technology is always up-to-date, because we believe the best work gets made when we evolve our skills together. thelab is large enough to get an amazing variety of work, but small enough to stay flexible and work with smaller brands and startups too—we even have a few products of our own. You’ll work on a lot of different kinds of projects, and you’ll do it with reasonable timelines, surrounded by an inclusive community who wants to see you succeed (no brogrammers, please!). And you’ll generally finish your day with plenty of time left over to meet your friends for a drink—or grab one with your new team.

What our interview process looks like:

1. We’ll schedule an initial brief, general phone interview so we can get to know you, answer any questions you may have, and see if we might be a good fit for you and vice versa. After that, you’ll have a technical phone interview with a member of the dev team.
2. From there, we’d want to bring you in for an onsite interview and would email you details about a general architectural problem beforehand. 
3. At the onsite interview, we’re looking to understand your thinking process—not your knowledge of algorithms. That’s why we won’t be asking you to do whiteboard problems, but instead, we’ll ask you to explain your high-level approach to the architectural problem we shared, articulating it to both an experienced and junior dev. 

You are: 

• A team player who thrives in a collaborative environment—no lone wolf mentalities!
• Experienced in leading teams and mentoring people
• Not afraid to fail and always looking to learn from those failures
• Able to understand different approaches and comfortable learning/using both newer and older tech when it’s a better fit
• Able to develop web functionality in TypeScript and SASS
• Able to lead complex single page web applications with Angular (or React/Vue/etc) and Node. Leader in architecture decisions like state management and server side rendering.
• Able to work with APIs and have a high level understanding of how frontends and backends interact
• Comfortable developing shared components that leverage modern JavaScript design patterns

• Able to prototype solutions with design that can eventually scale to larger solutions
• Able to manage multiple projects and deliverables occurring concurrently during a sprint
• Interested in collaborating with a design team to create great user experiences including complex styling and animation
• Looking to work on a diverse team because you enjoy hearing different opinions and ideas

Nice to haves (not required)

• Preference of command line interfaces over graphical
• Knowledge of running dev environments through Docker
• Experience working in open source community and contributing changes
• Keeping up to date with latest design tooling, such as Sketch and Avocode
• Experience working as a designer or background in design
• Experience in e-commerce
• Knowledge of server side rendering techniques in Node
• Python and Django experience

Apply here

NEW YORK

• Digitizes and organizes all footage for use in videos
• Provides creative input on initial scripts and throughout post-production
• Selects the most effective shot of a scene in terms of look, story relevance or continuity
• Edit footage according to tight scripts and storyboards or loose production guidelines
• Addresses all agency and /or client cut changes throughout the approval process
• Responsible for delivering the final product to the required specifications
• Archives all footage at the wrap of each job
• Maintains all editing equipment, troubleshoots problems, and actively facilitates repairs
• Maintain proper file structure and approach allowing for future edits/adaptations
• Owns any other duties/responsibilities assigned by supervisor
• Some long hours and travel may be required

• Creative skills and ability to concept incorporating current technologies and creative forms
• Strong working knowledge of industry-standard multimedia production technology, including software and hardware
• Able to work under pressure and under deadlines, with strong follow-through abilities
• Well-organized, detail-oriented, flexible and helpful, able to multi-task, self-starter
• Solid communication skills and ability to work cohesively as part of a team
• Proficient in digital photo and video cameras and systems
• Competence with working in shared network environments and structured file systems

• 3-5 years of experience and/or training and highly skilled in digital editing systems.
• Competence in video editing systems including, but not limited to AfterEffects, Premiere, and related plug-ins and enhancement packages
• Working ability in Adobe Creative Suite Software
• Must demonstrate sophisticated aesthetic, technical skill, and knowledge of current media trends

APPLY HERE

NEW YORK

If you’re interested in working with us, but don’t see a job listing that matches your qualifications, we still want to hear from you. Our needs are ever-changing, and even if there’s not the right role right now, we’ll keep you on file for when the perfect spot opens up. Don’t be shy—let’s start the conversation.

P.S. We heart freelancers too!